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Plex Partners With Fandango to Enter Movie Theater Ticket Sales

Plex partners with Fandango to start selling movie theater tickets to US users, moving to monetize content discovery with viewing data.

5 min read Reviewed & edited by the SINGULISM Editorial Team

Plex Partners With Fandango to Enter Movie Theater Ticket Sales
Photo by Alistair MacRobert on Unsplash

Based on an article by Scharon Harding in Ars Technica. Plex is a company known for media server software that lets users share movies they own. It is now moving into a business that promotes movie theater ticket sales. Through a partnership with Fandango, which has sold movie tickets since 2000, the arrangement aims to steer users looking for streaming titles toward theater seats.

Partnership With Fandango to Sell Tickets

Ars Technica reported the announcement as follows.

Starting today, Plex users in the US will see a Fandango ticketing option on title pages for movies currently playing in theaters, allowing them to click through to Fandango to find showtimes and purchase tickets.

Plex users in the US will see a Fandango ticket-purchasing option on pages for movies currently playing in theaters. They can check showtimes and proceed directly to purchase. Fandango explains that it sells tickets for 31,000 screens in the US, while Plex claims that users of its service make more than 100 million viewing decisions per month. The announcement says it will use data including ratings and cross-platform viewing information to gain insight into viewer intent.

Jerramy Hainline, executive vice president at Fandango, said in a statement:

“Plex has a unique view into what movie fans are actively considering, from what they’re searching for to what they’re watching across services,” Jerramy Hainline, executive vice president at Fandango, said in a statement.

Direct Attribution Through Kochava

What cannot be overlooked in this partnership is the measurement mechanism.

The integration also enables direct attribution through Kochava, giving studios and advertisers greater visibility into how campaigns and audience engagement translate into ticket sales.

By enabling direct attribution through Kochava, studios and advertisers can more easily understand how campaigns and audience engagement translate into ticket sales. Scott Olechowski, Plex co-founder and chief product officer, said the company aims to be a place where viewers can discover what to watch regardless of where the content is, and explained that it will provide studios and advertisers with a measurable path from discovery to purchase. This can be seen as a design that simultaneously seeks to diversify revenue sources in the streaming business and connect advertising measurement.

Contrast With the Media Server Business

Plex’s starting point is a media server business for users to share movies they own with friends and family. This use case, which avoids paying licensing fees to Hollywood, is different in nature from this partnership. The move into ticket sales follows the streaming service Plex launched a little over two and a half years ago. The company has launched an ad-supported free streaming service and has also added social features to its platform. These efforts are seen as aimed at securing revenue sources other than media server software.

From the user’s perspective, the culture of sharing one’s own movies and a business that earns revenue by steering users to commercial works will coexist within the same app. For Plex, this means it has entered a phase of converting the installed base it has cultivated into a foundation for monetization.

The Challenge of Content Discovery

The act of choosing what to watch has repeatedly been cited as a challenge in the streaming industry. From operators of smart TV operating systems to streaming services and conversational generative AI tools, companies are attempting to solve this area. If Plex can turn the user data it holds into effective recommendations, monetizing content discovery itself could become a large source of income.

Competition over the entry point to viewing extends to interfaces in the home. The move we reported, in which Google Home supports MCP and integrates with ChatGPT and others, is also an example showing that conversational pathways may seize the initiative in discovery. Plex’s attempt differs in character in that it makes the precision of measurement—converting interest into purchases—rather than the precision of recommendations itself the axis of competition.

Editorial Opinion

In the short term, we see this partnership as a touchstone for measuring whether monetizing content discovery succeeds. For advertisers, the addition of a measurement path that links pre-viewing interest to purchases is meaningful. On the other hand, how far users accept recommendations depends on them, and the reaction is unknown.

In the medium to long term, the boundary between streaming and theaters may become even more blurred. Companies that hold viewing data may move into a position where they influence the steering of audiences to works itself. In that case, the relative bargaining power of the production and distribution side could decline.

From the editorial desk, we want to watch closely whether audience steering based on viewing history tilts toward convenience or surveillance. The question of who guarantees measurement transparency also remains. Does Plex’s transformation mean the end of media server culture?

References

Frequently Asked Questions

What changes with the Plex-Fandango partnership?
US Plex users will be able to go from pages for movies currently in theaters to Fandango, check showtimes, and purchase tickets. This enables audience steering based on viewing data, and makes it easier for studios and advertisers to measure campaign results.
Will Plex’s media server features be affected?
Within the information provided, no changes to the media server functions themselves are indicated. Ticket sales are positioned as an additional revenue source following ad-supported free streaming and title rentals. The use case of sharing one’s own movies and commercial audience steering coexist as separate businesses.
How is measurement up to purchase conducted?
Direct attribution through Kochava is used to visualize how advertising campaigns and audience engagement translated into ticket purchases. Fandango says it sells tickets for 31,000 screens in the US, and Plex says it has data on more than 100 million viewing decisions per month.
Source: Ars Technica

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